InfosysDevOps is a team of professionals
with over 8+ years demonstrated competence
in IT, focuses on delivering integrated, reliable,
resilient and cost-effective solutions and
regards it as a privilege to ensure 100%
customer satisfaction.
We appreciate you thinking about Infosys as
your strategic partner. Our skilled development
team is committed to produce unique solutions that
address your demands and support the
accomplishment of your business objectives.
We implement new capabilities, modernize legacy
systems or achieve effectiveness, efficiency and
excellence of existing systems.
Your Partner
Why Choose
Infosys?
High internal
quality control
Support 24/7 for
uninterrupted
operation
Experience certified in
many technologies
and methodologies
Infosys by
the numbers
43
+Years
in Market
80
+Certified
Experts In Team
525
+Successfully
Completed Projects
4.9
Rating on
Clutch
5.0
Rating on
Clutch
How we can help you
S e r v i c e s
W
e O
f
f
e
r
IT solutions that improve organizational capabilities for
high-paced product development, faster delivery of
applications and services are still essential for every
company to gain a competitive edge.
Drive rapid growth and high value for your business with
our proven, dynamic and scalable offerings.
We are the best in
Our Cases
CRM System For
Legal Entities
CRM for legal entities - the system is designed to develop a customer
relationship management system for legal entities and individual
entrepreneurs. It streamlines management processes, enabling better
resource allocation for business development. With faster access to
comprehensive customer data, personalized offerings

CHALLENGE
Creating effective sales and control tools
through the CRM system for legal entities.The
organization aimed to enhance sales and
control, reduce errors, improve management
efficiency, and achieve faster access to quality
customer data. Additionally, the system
targeted the conversion of inactive clients by
providing personalized recommendations.
SOLUTION
With the help of CRM, managers make fewer
mistakes, which means they sell more
frequently and in larger quantities. It also
becomes easier for the company's
management to oversee operations, as they
spend less time on control and gain more
resources to develop the business.
FUNCTIONALITY
- Viewing a legal entity card
- Launching processes from a profile
- Scale for measuring the fullness of the profile
with data - Customer rating
- Customer's grocery basket
- Bottom-up NPS by client
TECHNOLOGY STACK
- Java
- Spring framework
- Postgresql
- Elasticsearch
- Redis
- Kafka
- Hibernate
- Angular
SYSTEM SPECIFICATION
The CRM system for legal entities is implemented on the Camunda BPM platform
One-Stop Shop
Of The Contact
Center Operator
Opportunity for the contact center operator to work with daily tasks as
efficiently as possible using a pre-configured workplace. In a single
window, an employee can easily process call queues, make mass
communications, share information in a corporate social network and
track their own performance indicators without switching between
sections.

AS IT IS
- Customer data from different sources
- We do not see the entire history of
interactions with the client - Sale of main products from different systems
- Start generating reports on a client from a profile
166 minutes - service time per customer
Why did it take so long:
TO BE
- Customer data
- Basic history of interactions
- Start selling products
- Start generating reports
3 minutes - service time for one client
FUNCTIONALITY
- Process speed
- The freed up time of employees to use to
attract new customers - Improving the quality of customer contact
data - Personalization of product offerings to
customers by individual micro-segments - Transfer of inactive customers to active ones
with a grocery basket
TECHNOLOGY STACK
- #Spring Framework
- #Postgresql
- #Elasticsearch
- #Redis
- #Kafka
- #Hibernate
SYSTEM SPECIFICATION
The CRM system for legal entities is implemented on the Camunda BPM platform
Robotic Process
Automation RPA
This is the automation of business processes by installing software that,
using user interfaces, works with applications and components "on top"
of the main IT architecture, copying and repeating actions that are
traditionally performed by a person.

ADVANTAGES
- Quality - reduce the impact of human error
- Scalable/Flexible - quickly redirect resources
up or down - Speed 24x7
- Cost Efficiency - Share Revenue and
Resources - Process efficiency - increased visibility and
knowledge - New business opportunities
TASK TYPES
- Transactional
- Recurring
- Error prone
- Volumetric
- Typical
- Complex
- Intellectual
PROS
- Increase the speed of work
- Easy scaling after the first implementations.
- Fast return on investment
- High work precision
- Safety
- Improving the quality of service.
- Multitasking and flexibility of customization
for any IT infrastructure. - Strategic positioning of the company
- Staff development and staff turnover
reduction
INTERACTION INTERFACES
- Tables
- Bowsers
- Presentation
- ERP Systems
- Mail And So On.
Troubleshooting
Services
Many Clients turned to the Infosys team with a request to
optimize the infrastructure.

CHALLENGE
It was necessary to analyze and perform
optimization and automation of infrastructures
in AWS.
FUNCTIONALITY
- Speed up the build process
- Solved the problem with memory overflow in
the register - Automated and implemented a seamless
deployment in prod - Integrated logging of build processes with
Discord - Diagnosed and solved the problem with the
“phantom” build in production - Solved the problem with the https certificate
on prod.
SOLUTION
Optimization and automation of infrastructure
reduces manual work and improves efficiency.
Automation Of
Information
Systems
Many Companies approached the Infosys team to implement
data analytics & Automation System

CHALLENGE
It was necessary to analyze and perform
optimization and automation of infrastructures
in AWS.
FUNCTIONALITY
- Speed up the build process
- Solved the problem with memory overflow in
the register - Automated and implemented a seamless
deployment in prod - Integrated logging of build processes with
Discord - Diagnosed and solved the problem with the
“phantom” build in production - Solved the problem with the https certificate
on prod.