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INNOVATION AT EVERY TURN

We provide successful

implementation strategy of

software development solutions

and innovative solutions for any

challenges you face

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About us

InfosysDevOps is a team of professionals

with over 8+ years demonstrated competence

in IT, focuses on delivering integrated, reliable,

resilient and cost-effective solutions and

regards it as a privilege to ensure 100%

customer satisfaction.

We appreciate you thinking about Infosys as
your strategic partner. Our skilled development
team is committed to produce unique solutions that
address your demands and support the
accomplishment of your business objectives.

We implement new capabilities, modernize legacy
systems or achieve effectiveness, efficiency and
excellence of existing systems.

Your Partner

Why Choose
Infosys?

High internal
quality control

Support 24/7 for
uninterrupted
operation

Experience certified in
many technologies
and methodologies

Infosys by
the numbers

43

+

Years
in Market

80

+

Certified
Experts In Team

525

+

Successfully
Completed Projects

4.9

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5.0

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How we can help you

S e r v i c e s

serviceW e O f f e r

IT solutions that improve organizational capabilities for
high-paced product development, faster delivery of
applications and services are still essential for every
company to gain a competitive edge.

Drive rapid growth and high value for your business with
our proven, dynamic and scalable offerings.

We are the best in

Cloud application development services   DevSecOps   Managed Support   Data and analytics consulting services   DevOps   Data analytics   SRE   Modernization   IoT   UX and UI design and consulting services   IT infrastructure support   Quality and Performance Engineering   DevNetOps   Security Testing Services   Cloud application development services   DevSecOps   Managed Support   Data and analytics consulting services   DevOps   Data analytics   SRE   Modernization   IoT   UX and UI design and consulting services   IT infrastructure support   Quality and Performance Engineering   DevNetOps   Security Testing Services   Cloud application development services   DevSecOps   Managed Support   Data and analytics consulting services   DevOps   Data analytics   SRE   Modernization   IoT   UX and UI design and consulting services   IT infrastructure support   Quality and Performance Engineering   DevNetOps   Security Testing Services   Cloud application development services   DevSecOps   Managed Support   Data and analytics consulting services   DevOps   Data analytics   SRE   Modernization   IoT   UX and UI design and consulting services   IT infrastructure support   Quality and Performance Engineering   DevNetOps   Security Testing Services  

Our Cases

CRM System For
Legal Entities

CRM for legal entities - the system is designed to develop a customer
relationship management system for legal entities and individual
entrepreneurs. It streamlines management processes, enabling better
resource allocation for business development. With faster access to
comprehensive customer data, personalized offerings

CHALLENGE

Creating effective sales and control tools
through the CRM system for legal entities.The
organization aimed to enhance sales and
control, reduce errors, improve management
efficiency, and achieve faster access to quality
customer data. Additionally, the system
targeted the conversion of inactive clients by
providing personalized recommendations.

SOLUTION

With the help of CRM, managers make fewer
mistakes, which means they sell more
frequently and in larger quantities. It also
becomes easier for the company's
management to oversee operations, as they
spend less time on control and gain more
resources to develop the business.

FUNCTIONALITY

  • Viewing a legal entity card
  • Launching processes from a profile
  • Scale for measuring the fullness of the profile
    with data
  • Customer rating
  • Customer's grocery basket
  • Bottom-up NPS by client

TECHNOLOGY STACK

  • Java
  • Spring framework
  • Postgresql
  • Elasticsearch
  • Redis
  • Kafka
  • Hibernate
  • Angular

SYSTEM SPECIFICATION

The CRM system for legal entities is implemented on the Camunda BPM platform

One-Stop Shop
Of The Contact
Center Operator

Opportunity for the contact center operator to work with daily tasks as
efficiently as possible using a pre-configured workplace. In a single
window, an employee can easily process call queues, make mass
communications, share information in a corporate social network and
track their own performance indicators without switching between
sections.

AS IT IS

    166 minutes - service time per customer
    Why did it take so long:

  • Customer data from different sources
  • We do not see the entire history of
    interactions with the client
  • Sale of main products from different systems
  • Start generating reports on a client from a profile

TO BE

    3 minutes - service time for one client

  • Customer data
  • Basic history of interactions
  • Start selling products
  • Start generating reports

FUNCTIONALITY

  • Process speed
  • The freed up time of employees to use to
    attract new customers
  • Improving the quality of customer contact
    data
  • Personalization of product offerings to
    customers by individual micro-segments
  • Transfer of inactive customers to active ones
    with a grocery basket

TECHNOLOGY STACK

  • #Spring Framework
  • #Postgresql
  • #Elasticsearch
  • #Redis
  • #Kafka
  • #Hibernate

SYSTEM SPECIFICATION

The CRM system for legal entities is implemented on the Camunda BPM platform

Robotic Process
Automation RPA

This is the automation of business processes by installing software that,
using user interfaces, works with applications and components "on top"
of the main IT architecture, copying and repeating actions that are
traditionally performed by a person.

ADVANTAGES

  • Quality - reduce the impact of human error
  • Scalable/Flexible - quickly redirect resources
    up or down
  • Speed 24x7
  • Cost Efficiency - Share Revenue and
    Resources
  • Process efficiency - increased visibility and
    knowledge
  • New business opportunities

TASK TYPES

  • Transactional
  • Recurring
  • Error prone
  • Volumetric
  • Typical
  • Complex
  • Intellectual

PROS

  • Increase the speed of work
  • Easy scaling after the first implementations.
  • Fast return on investment
  • High work precision
  • Safety
  • Improving the quality of service.
  • Multitasking and flexibility of customization
    for any IT infrastructure.
  • Strategic positioning of the company
  • Staff development and staff turnover
    reduction

INTERACTION INTERFACES

  • Tables
  • Bowsers
  • Presentation
  • ERP Systems
  • Mail And So On.

Troubleshooting
Services

Many Clients turned to the Infosys team with a request to
optimize the infrastructure.

CHALLENGE

It was necessary to analyze and perform
optimization and automation of infrastructures
in AWS.

FUNCTIONALITY

  • Speed up the build process
  • Solved the problem with memory overflow in
    the register
  • Automated and implemented a seamless
    deployment in prod
  • Integrated logging of build processes with
    Discord
  • Diagnosed and solved the problem with the
    “phantom” build in production
  • Solved the problem with the https certificate
    on prod.

SOLUTION

Optimization and automation of infrastructure
reduces manual work and improves efficiency.

Automation Of
Information
Systems

Many Companies approached the Infosys team to implement
data analytics & Automation System

CHALLENGE

It was necessary to analyze and perform
optimization and automation of infrastructures
in AWS.

FUNCTIONALITY

  • Speed up the build process
  • Solved the problem with memory overflow in
    the register
  • Automated and implemented a seamless
    deployment in prod
  • Integrated logging of build processes with
    Discord
  • Diagnosed and solved the problem with the
    “phantom” build in production
  • Solved the problem with the https certificate
    on prod.

SOLUTION

Optimization and automation of infrastructure
reduces manual work and improves efficiency.

Hey! We are ready
to consult you_

My name is and I’m interested in .
My project budget .
Please, contact me at .
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Electronics City, Bengaluru
askus@infosys.com

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